Women take care of 65 percent of all auto repairs and maintenance service. And when many auto mechanics see a female in their shop they think, “here comes easy money,” and try to capitalize on her lack of automotive knowledge. But when it comes to getting a car repaired at a dealership, both women and men automatically think they’re going to get ripped off. Steve Shaw, an automotive industry expert, car consultant, and service manager, can arm your audience with the top secrets to overcome deceitful repair shop scams. He’ll reveal ways to save tons of money at your corner garage, a car repair franchise, or any dealership. He’ll also disclose how to outsmart the service guy and get:
• A world-class courtesy inspection, free car wash, free alignment and free towing.
• An oil change and tire rotation “on the house.”
• A replacement car while your vehicle is being serviced, at no cost.
• An accurate time of when the car repairs will be completed.
CREDENTIALS: Steve Shaw is the author CHEATING THE DEALER, and Where Theory Meets Reality in the New Car Dealership Service Department. Shaw has an MBA in business management, and an advanced technical degree in automotive technology. He is a partner with M5™ Management Services, a performance improvement coaching firm specializing in advancing fixed operations of auto dealerships around the world. Shaw has appeared on many radio shows across the country, and has been quoted in numerous publications.
• A world-class courtesy inspection, free car wash, free alignment and free towing.
• An oil change and tire rotation “on the house.”
• A replacement car while your vehicle is being serviced, at no cost.
• An accurate time of when the car repairs will be completed.
CREDENTIALS: Steve Shaw is the author CHEATING THE DEALER, and Where Theory Meets Reality in the New Car Dealership Service Department. Shaw has an MBA in business management, and an advanced technical degree in automotive technology. He is a partner with M5™ Management Services, a performance improvement coaching firm specializing in advancing fixed operations of auto dealerships around the world. Shaw has appeared on many radio shows across the country, and has been quoted in numerous publications.
